Guidance: EU Settlement Scheme: ID document scanner locations

Home Office

October 14
15:48 2021


Some ID document scanning locations are closed due to coronavirus (COVID-19). You must check your nearest local authoritys website to see whether their service is open before attending an office.

This information is for people applying to the EU Settlement Scheme.

You can make an appointment to have your ID document scanned and verified for you if you cannot use the EU Exit: ID Document Check app. The purpose of the scan is to confirm your identity so that youll be able to make an application to the EU Settlement Scheme.

You must not start your application for settled status before you attend your appointment.

In most cases youll not be asked to send your passport anywhere else during your application to the scheme.

Make an appointment

Contact the location to book an appointment to use this service. Youll need to attend this appointment in person.

Once your ID document has been scanned you can make the rest of your application online later using a computer or any other device you choose to access the internet.

What to bring to your appointment

  • your biometric passport from an EU country, Iceland, Liechtenstein, Norway or Switzerland
  • a mobile phone that can receive text messages or a device that can receive email

This service does not accept national identity cards. Only the ID documents listed above can be checked.

Where this service is available

Find a location near you.

See a full list of the locations that offer this service.


You may be charged to use this service. The service provider you use will tell you how much youll need to pay.

In some cases, you may need to attend a further appointment or send us your ID document for a decision to be made on your application. If this happens you will not usually be entitled to a refund.

If you do not provide your ID document if we ask you for it, or if we ask you to attend a further appointment and you do not attend, your application could be refused.

Additional information

Find out more about the EU Settlement Scheme.

This service is for ID document checking only. If you have questions about your application, contact the EU Settlement Resolution Centre.

Published 15 November 2018
Last updated 14 October 2021 +show all updates
  1. Removed Trafford address as the service is no longer available there.

  2. Change of address for London - Southwark. Updated link for booking an appointment.

  3. Removing Crowborough, Lewes, Eastbourne and Hastings as the service is no longer offered in these locations.

  4. Removed Sutton, Lewisham, Merton, Hackney and Liverpool addresses as the services are no longer available there.

  5. Edited to reflect withdrawal of services.

  6. Removed Peterborough address as the service is no longer available there.

  7. Removed Warwick address as the service is no longer available there.

  8. Change of address for Bridgend Register Office.

  9. Location in Birmingham added.

  10. Removed the phone numbers for Crowborough, Hastings, Eastbourne and Lewes.

  11. Removed information on Colchester and Livingston.

  12. Updated list to remove Herefordshire Register Office.

  13. Removed The Court House, Bedfordshire.

  14. Service no longer available in Wokingham.

  15. Updated to add informati

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