Guidance: EU Settlement Scheme: ID document scanner locations

Home Office

November 26
12:12 2020


Some ID document scanning locations are closed due to coronavirus (COVID-19). Please check with your nearest local authority to see whether their service is open.

This information is for people applying to the EU Settlement Scheme.

You can make an appointment to have your ID document scanned and verified for you if you cannot use the EU Exit: ID Document Check app. The purpose of the scan is to confirm your identity so that youll be able to make an application to the EU Settlement Scheme.

You must not start your application for settled status before you attend your appointment.

In most cases youll not be asked to send your passport anywhere else during your application to the scheme.

Make an appointment

Contact the location to book an appointment to use this service. Youll need to attend this appointment in person.

Once your ID document has been scanned you can make the rest of your application online later using a computer or any other device you choose to access the internet.

What to bring to your appointment

  • your biometric passport from an EU country, Iceland, Liechtenstein, Norway or Switzerland
  • a mobile phone that can receive text messages or a device that can receive email

This service does not accept national identity cards. Only the ID documents listed above can be checked.

Where this service is available

Find a location near you.

See a full list of the locations that offer this service.


You may be charged to use this service. The service provider you use will tell you how much youll need to pay.

In some cases, you may need to attend a further appointment or send us your ID document for a decision to be made on your application. If this happens you will not usually be entitled to a refund.

If you do not provide your ID document if we ask you for it, or if we ask you to attend a further appointment and you do not attend, your application could be refused.

Additional information

Find out more about the EU Settlement Scheme.

This service is for ID document checking only. If you have questions about your application, contact the EU Settlement Resolution Centre.

Published 15 November 2018
Last updated 26 November 2020 +show all updates
  1. Removed information on Colchester and Livingston.

  2. Updated list to remove Herefordshire Register Office.

  3. Removed The Court House, Bedfordshire.

  4. Service no longer available in Wokingham.

  5. Updated to add information that some ID document scanning locations are now open.

  6. Updated to add information on the impact of coronavirus (COVID-19) on ID document scanning locations.

  7. New location for Orkney Islands added.

  8. Added contact details for Stockport and updated contact details for Northampton.

  9. Perth Registrar's Office added to the list of ID document scanner locations.

  10. Locations added in Basildon, Chelmsford, Colchester, Harlow and Walsall.

  11. Locations in Wokingham and Beaconsfield added.

  12. Locations added in Bulwell, Cardiff, Mansfield, West Bridgford and Worksop.

  13. New location in Conwy added.

  14. Updated to add Gwynedd location and correct Dartford postcode

  15. Location in Blackpool added.

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