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Guidance: Valuation Office Agency Rent Officers

Valuation Office Agency

August 14
11:53 2023

VOA Rent Officers carry out a range of statutory duties covering rental data, fair rents and Local Housing Allowance rates. Housing Benefit payments are made by local authorities.

Rent Officers

Find out about the work of VOA Rent Officers.

Fair rents

How to register a fair rent for regulated tenancies in England and check fair rent levels.

Local Housing Allowance

Find out more about Local Housing Allowance.

You can find the current LHA rates on LHA-Direct by searching by postcode or local authority area.

Find out about Universal credit.

Contact

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer, please email: NSOhelpdesk@voa.gov.uk or use the Contact Form and we will respond as soon as possible.

Published 22 January 2016
Last updated 14 August 2023 +show all updates
  1. The content has been updated.

  2. Contact details updated to reflect our phone lines re-opening after the coronavirus outbreak.

  3. Amendments to contact information in line with COVID19.

  4. Link included to Rent Officer Functions privacy notice.

  5. Contact details have been added.

  6. Link to "Check the register of rents" has been added.

  7. First published.

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