Student Loans Company
This page is updated weekly.Timescales are subject to change.
This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, youll need to sign in to your student finance account.
If youve applied for student finance
If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.
How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.
| If you apply this week for | Current timescales are | Expect an update from us between |
|---|---|---|
| Full-time undergraduate student finance | 21 working days | Monday 4 December and Friday 8 December |
| Part-time undergraduate student finance | 32 working days | Monday 18 December and Friday 22 December |
| Childcare Grant, Parents Learning Allowance or Adult Dependants Grant | 26 working days | Monday 11 December and Friday 15 December |
Remember to check the progress of your application using your student finance account.
If youve sent us evidence or made a change to your application
If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.
| If you send us information or evidence this week about | Current timescales are | Expect an update from us between |
|---|---|---|
| your financial information, including the PFF2 form | 16 working days | Monday 27 November to Friday 1 December |
| a change in your circumstances | 16 working days | Monday 27 November to Friday 1 December |
| Childcare Grant, Parents Learning Allowance or Adult Dependants Grant | 26 working days | Monday 11 December to Friday 15 December |
If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.
If youve applied for Disabled Students Allowance (DSA)
If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.
| This week, if youve sent us | Current timescales are | Expect an update from us between |
|---|---|---|
| a DSA application | 26 working days | Monday 11 December to Friday 15 December |
| medical evidence | 24 working days | Monday 4 December to Friday 8 December |
| a Needs Assessment report | 28 working days | Monday 11 December to Friday 15 December |
| a claim for expenses | 23 working days | Monday 4 December to Friday 8 December |
| an email | 21 working days | Monday 4 December to Friday 8 December |
Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!
Last updated 6 November 2023 +show all updates
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Timescales have been updated
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Timescales have been updated
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Timescales have been updated
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Current timescales have been updated
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Timescales tables have been updated.
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Timescales have been updated for the week commencing Monday 2 October 2023
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First published.