GovWire

Our Public Enquiries team

Ofquals Public Enquiries team is the first point of contact for anyone with questions about the qualifications, assessments or awarding organisations we regulate.

We get some queries quite frequently, so weve made some short videos and animations to answer these:

How can I get a replacement certificate?

This video explains what you should do if youd like to replace a certificate for an exam or qualification youve completed previously.

How can I get a replacement certificate?

Who do you regulate?

This video explains how Ofqual regulates awarding organisations, and how this work relates to schools, colleges and individual learners.

Who do you regulate?

Is my qualification regulated by Ofqual?

This video explains how you can find out if a qualification is regulated by Ofqual.

Finding regulated qualifications

How does my qualification compare to others?

This video explains the difference between qualifications at different levels, and how they compare to one another.

Qualification comparability

We recognise that questions can vary in their complexity, sensitivity and level of detail, so if you still have queries, do please speak to a member of the team by phone or submit an enquiry online.