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Form: Getting a refund from SLC

Student Loans Company

November 9
10:58 2023

Refund Request Form

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternative_format_correspondence@slc.co.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

If youve made a repayment to your student loan in a previous tax year but your income was below the annual repayment threshold, you could get a refund.

Find out what the previous annual repayment threshold was for Plan 1, Plan 2, Plan 4 and Postgraduate student loans.

Remember if we refund you, the amount you get will be added back onto your total balance.

How to ask for a refund

To ask for a refund you should follow these steps:

  1. Complete all sections of the Refund Request Form and check your changes are saved.

  2. Return the form by email to below_threshold_refunds@slc.co.uk

  3. Youll get an automatic reply to confirm weve received it.

Please dont send us your bank details by email, you can check and change your bank details using your online account.

If we need anything else from you, well contact you. You dont need to contact us about your refund.

If youre asking for a refund for another reason, dont use this form.You should check www.gov.uk/repaying-your-student-loan/getting-a-refund to find out how to get a refund.

Published 6 November 2023
Last updated 9 November 2023 +show all updates
  1. Guidance updates to include bank details.

  2. Updated the Refund Request Form to latest version.

  3. A reminder added that refund amounts will go back onto the customer's total loan balance.

  4. First published.

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