GovWire

Guidance: Supporting your child or partner’s student finance application in three easy steps

Student Loans Company

October 25
13:41 2023

Your child or partner must apply for student finance that is based on household income.

When the student applies, theyll give us your email address so we can get in touch with you.

You should follow the instructions in the email to support their application online. You should give us your income details as soon as possible. If you wait too long, the student might not get all their student finance for the start of their course.

Follow our three easy steps to support an application.

1. Sign in or create your student finance account

Youll need to create your own account, if you dont already have one.

Dont use the students account to give us your income details, you must use your own. If you and your partner are supporting your childs application, your partner will also need to create or sign in to their own online account.

If youve supported an application previously or youve applied for student finance in the past, you should sign into your existing online account. Dont worry if youve forgotten your login details, you can reset them on the login page.

Sign in or create an account

2. Give us your income details

To support an application, youll need:

  • your National Insurance number
  • your income details, such as your P60 or finalised self-assessment tax return

Youll need to give us your household income for the tax year:

  • 2021-22 if youre supporting a students 2023 to 2024 application
  • 2020-21 if youre supporting a students 2022 to 2023 application

Dont send us a P60 instead of giving us your income details.

If you do and we havent asked for this, it will take us longer to process the students application. This means your child or partner might get less money than they were expecting at the start of their course.

What to do if youve not received an email from us

You should still be able to link to the students application and give us your details online by typing in their Customer Reference Number. Follow the instructions on our how to guide for help supporting a student finance application with your household income.

You can upload a form to your account instead:

Supporting more than one student

If youre supporting more than one student, you only need to give us your income details once.

After youve submitted your details online for one student, you should click the link in the email weve sent to support the second student. Well apply your details to their application automatically.

If you didnt get an email for the second student youre supporting, follow the steps in our how to guide for help supporting a student finance application with your household income.

3. After youve supported the application

Once youve submitted your income details, it can take us 6-8 weeks to process them and work out how much the student can get. As soon as weve done this, well let the student know.

If we need anything else from you, well email you to let you know.

Your child or partner can sign in to their online account and check the progress of their application.

Check out what to do if your income changes later in the year.

Published 17 May 2021
Last updated 25 October 2023 +show all updates
  1. Removed information on supporting an application if this has already been approved. Removed further information section as covered on linked page.

  2. Added guidance for supporting more than one student.

  3. Added section for sponsors trying to link to application already approved

  4. Updating information and guidance to support updated supporting process for the academic year 2022 to 2023. This includes advise around evidence requirements.

  5. Updated guidance to provide more information on how to support an application.

  6. Reference to deadline removed as these have passed

  7. First published.

Related Articles

Comments

  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:
Comments:

Post my comment

Recent Comments

Follow Us on Twitter

Share This


Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: