Guidance: Coronavirus (COVID-19): safer transport guidance for operators

Department For Transport

November 26
20:43 2020

Driver access to toilet and washing facilities - a letter from Department for Transport and HSE

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This guide will help transport organisations in England understand how to provide safer workplaces and services for themselves, their workers and passengers. It outlines measures to assess and address the risks of coronavirus (COVID-19).

Each organisation will need to translate the principles and examples in this guidance into specific actions. Transport providers should remain mindful of their obligations under health and safety, equalities and employment legislation. Transport providers should try to co-ordinate their planning and actions with other providers.

Operators should consider this guidance alongside guidance on national restrictions.

DfT and HSE letter

A letter from the Department for Transport and the Health and Safety Executive about access to toilet and washing facilities for drivers making deliveries.

See also

Published 12 May 2020
Last updated 26 November 2020 +show all updates
  1. Local restriction tiers information added.

  2. National restrictions information added.

  3. Added information on local COVID alert levels.

  4. Adding instructions about promoting use of the NHS COVID-19 app.

  5. Changes to guidance on working from home and on wearing face coverings in retail and hospitality venues located within transport hubs.

  6. Update to reflect new legislation on social contact and the requirement for passengers to wear face coverings in taxis and private hire vehicles.

  7. Changes to the sections about risk assessments and protecting people who are at higher risk.

  8. Information added on areas with local restrictions.

  9. Change to rule on wearing a face covering in transport hubs.

  10. Latest advice on communications and information on upcoming changes to face covering rules in shops and supermarkets.

  11. Added information about providing transport services in areas under local lockdown.

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