Consultation outcome: Future of Transport regulatory review: call for evidence on micromobility vehicles, flexible bus services and Mobility-as-a-Service

Department For Transport

November 24
00:15 2020

Future of Transport regulatory review - outcome and summary of responses

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Detail of outcome

In total, 1,066 responses were received 821 responses from individuals and 245 from organisations.

As a result of this consultation, we will:

  • continue to engage with stakeholders on regulatory proposals relating to micromobility, alongside taking account of lessons learned from e-scooter trials
  • engage with demand responsive transport (DRT) service operators and collate findings from Rural Mobility Fund schemes and services deployed in response to COVID-19, to inform the forthcoming National Bus Strategy
  • take forward a code of practice for Mobility-as-a-Service (MaaS), and continue our work to improve the quality, accessibility and discoverability of transport data
  • investigate ways to improve awareness of the Equality Act 2010, and work with the Cabinet Office Disability Unit ahead of the upcoming National Strategy for Disabled People
  • use findings and learning from trials of new vehicles and services to explore what approaches or guidance can be developed to support trialling
  • explore what approaches or guidance can be developed to support local leadership of new transport services and alignment with the upcoming Devolution and Local Recovery white paper
  • continue to engage with stakeholders to understand what regulatory changes may be needed to support innovation

Our outcome and summary of responses document summarises the points raised by respondents and sets out next steps in more detail.

Detail of feedback received

A summary of public feedback is included in the consultation outcome.

Original consultation


Asks for evidence and views on micromobility vehicles, flexible bus services and Mobility-as-a-Service as part of the Future of Transport regulatory review.

This consultation ran from

Consultation description

?Call for evidence asking for information and views on 3 areas of the Future of transport regulatory review. The 3 areas are:

  • micromobility vehicles
  • flexible bus services
  • Mobility-as-a-Service (MaaS)

This call for evidence asks:

  • whether certain micromobility vehicles (such as electric scooters) should be permitted on the road, and if so what vehicle and user requirements would be appropriate
  • how effective existing rules are around flexible bus services, and which other areas of the bus, taxi and private hire vehicle framework should be considered in this review
  • what the opportunities and risks of MaaS platforms might be, and what role central and local governments should play in their development

This consultation is part of the Future of Transport programme, which aims to shape transport innovation and secure the UKs position as a leader in the transport sector of the future.


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