GovWire

Book and plan your visit to Hull

To visit someone in Hull Prison you must:

• be on that persons visitor list
• book your visit between 2 weeks and 24 hours in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Hull prison.

Contact Hull Prison if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

• travel to Hull
• somewhere to stay overnight
• meals

How to book family and friends visits

You can book your visit by email, VisitsBookingHull@justice.gov.uk or by telephone.

Booking line: 01482 282 016
The booking line is open Monday to Friday: 8am to 12:30pm

Visiting times:

• Monday: 9am to 11am and 2pm to 4pm
• Tuesday: 6pm to 7pm
• Thursday: 6pm to 7pm
• Friday: 9am to 11am and 2pm to 4pm
• Saturday: 9am to 11am and 2pm to 4pm
• Sunday: 9am to 11am and 2pm to 4pm

If you have any other queries, such as prisoner property, contact list additions, pin credit or finance, please call the swichboard on 01482 282 200.

The Grab bag phone line is no longer in operation. Grab bags can be purchased in person from the canteen on your visit.

How to book legal and professional visits

You can book a legal visit by email: legalvisits.hull@justice.gov.uk mailbox is monitored Monday to Friday 8:30am to 12:30pm.

Legal Visit times:

• Tuesday, Wednesday and Thursday: 9am, 10am, 2pm and 3pm

Legal Video visit times:

• Monday to Friday: 9:30am, 10:30am, 2pm and 3pm

Getting to Hull

Find Hull on a map

The closest railway station is Paragon Station, Hull. From there you can get a taxi or take the bus.

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

By car, head towards the ferry port and the prison is just before it. There is a free car park (number 4) for visitors on Southcoates Lane with 6 spaces for Blue Badge holders in front of the main gate.

There is a free visitors car park located at the rear of the Prison, Southcoates Lane.

Entering Hull

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Hull has a strict family friendly dress code policy, which means visitors should wear smart clothes. This means no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons. No multiple layers of clothing, no high boots or steel toe capped boots, no sportswear, no offensive slogans and no ripped or see-through clothing.

There will be no refreshments available during your visit.

There are strict controls on what you can take into HMP Hull, including jewellery. You will have to leave most of the things you have with you in a locker in the visitors centre or in your car - this includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Call the booking line if you have any questions about visiting.

Visiting facilities

In the visitor centre, there is a vending machine for hot drinks, baby changing facilities and disabled access. There is also a childrens play area.In the visiting hall, there is a canteen serving hot and cold drinks, sandwiches, snacks and sweets.

Family days

HMP Hull run numerous family visits throughout the year. Details on how these visits run can be obtained by contacting: Families.Hull@justice.gov.uk.

Keep in touch with someone at Hull

There are several ways you can keep in touch with a prisoner during their time at Hull.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Phone calls

Prisoners have phones in their rooms but these do not accept incoming calls. They are able to make calls every day between 7:30am and 11pm. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Hull using the Email a Prisoner service.

You might also be able to attach photos and receive replies, depending on the rules at Hull.

Letters

You can write at any time.

Include the persons name and prisoner number on the envelope.

If you do not know their prisoner number, contact Hull.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Hull can apply for permission for visitors to hand in items during a visit.

All property will be opened and checked by officers. Make sure to include the persons name and prisoner number on the parcel.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Contact Hull for more information on whats allowed.

Life at Hull

Hull is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Hull has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison 