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Guidance: Digital referee: how to examine

Hm Passport Office

December 16
09:29 2022

Digital referee: how to examine

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Details

This guidance tells HM Passport Office staff how to examine digital referees it includes:

  • when to examine a digital referee
  • when not to examine a digital referee

A digital referee is a person who confirms a customer identity for their passport application, using the Digital Customer Service (DCS) channel.

Published 9 July 2021
Last updated 16 December 2022 +show all updates
  1. Updated guidance.

  2. Accessible version added.

  3. First published.

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