GovWire

Corporate report: Unacceptable Behaviours Policy

Student Loans Company

April 19
13:36 2023

Details

The policy defines unacceptable behaviours and explains SLCs process for how to deal with individuals who display these behaviours. This is in relation to any contact during the course of business with customers, their representatives, other individuals and third parties. Contact covers various forms, including social media, telephone, face to face and written correspondence.

Published 19 April 2023

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