GovWire

Guidance: RPA Customer Privacy Notices

Rural Payments Agency

October 18
10:20 2022

Introduction

This document gives details about privacy arrangements across RPAs schemes and services. For further information about how RPA manages your data, how you can exercise your rights and who to contact, read Personal Information Charter.

Call Recordings

The Rural Payments Agency (RPA) only records phone calls made to and from its call centre. If you receive a call from our call centre, we will tell you if it is being recorded at the beginning of the call. All other calls we make will not be recorded.

We keep call recordings for 6 months, for training purposes, or to make sure that the information you provide is accurately recorded on our systems.

In exceptional circumstances, we may keep recordings for longer, for example, where information emerges to indicate that the content of the call may be significant, or if you have requested a copy of the call.

To request copies of call recordings you will need to submit a Subject Access Request. You can read how to do this in the How do I ask to see the data you hold about me? section of our RPA Personal Information Charter.

Customer Privacy Notices

British Cattle Movement Services

Function Animal Movement Licensing Service
Purpose for Processing Compliance with statutory detailed rules as regards the minimum level of controls to be carried out in the framework of the system for the identification and registration of Bovine, Sheep and Goats animals.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 7 years.
Shared with Food Standards Agency, National Food Crime Unit, Animal and Plant Health Agency (APHA), Trading Standards, Animal Reporting and Movement Service, Agriculture Horticulture Development Board (also the British Pig Executive), Scottish Government Rural Payments and Inspections Directorate, Welsh Government Rural Payments Wales.
Function Cattle Identification, Inspections and Compliance
Purpose for Processing Regulations that specify the need for the competent authority to identify cattle, sheep and goats and Cross Compliance regulations including the carrying out of on the spot inspections of GB cattle holdings.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 7 years.
Shared with Animal and Plant Health Agency, Trading Standards, Local Authorities, External Officials, Food Standards Agency, Food Standards Scotland, Scottish Government Rural Payments and Inspections Directorate, Welsh Government Rural Payments Wales, Defra Policy.
Function Cattle Tracing
Purpose for Processing A system for the identification and registration of cattle.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 7 years.
Shared with Animal and Plant Health Agency, Local Authorities, government departments of other countries associated with the imports and exports of live animals, markets, slaughterhouses, external officials, Farm Advisory Service, Agriculture & Horticulture Development Board, Food Standards Scotland, Food Standards Agency, Health and Safety Executive.
Function Ear Tag Allocation System (ETAS)
Purpose for Processing The manufacture and allocation of cattle ear tags.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 7 years.
Shared with Ear Tag Manufacturers, Animal and Plant Health Agency, External Officials, Approved Livestock Identification Manufacturers Association, Ulster Farmers Union, Scottish Government Rural Payments and Inspections Directorate, Welsh Government Rural Payments Wales.
Function Sheep and Goat Inspections and Compliance
Purpose for Processing A system for the identification and registration of ovine and caprine animals with regard to the minimum level of checks to be carried out in relation to the identification and registration of ovine and caprine animals.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 7 years.
Shared with Animal and Plant Health Agency, Trading Standards, Local Authorities, External Officials, Food Standards Agency, Food Standards Scotland, Scottish Government Rural Payments and Inspections Directorate, Welsh Government Rural Payments Wales, Defra Policy, Defra Investigation Services and third party contractors.

Basic Payment Scheme

Function Basic Payment Scheme
Purpose for Processing The Basic Payment Scheme (BPS) is the biggest of the European Unions rural grants and payments to help the farming industry, it is a regulated scheme that works within the framework of the Common Agricultural Policy.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 11 years from the date of the last action on an individual claim.
Shared with Local Authorities, Highways England, High Speed Two (HS2) Limited, His Majestys Land Registry, Health & Safety Executive, Utility suppliers, Wildlife and Nature Partnerships, Drainage Boards, Emergency Services, Airport Security, Natural England, Forestry Commission, Scottish Government Rural Payments and Inspections Directorate, Environment Agency, Welsh Government Rural Payments Wales and Department of Agriculture, Environment and Rural Affairs Northern Ireland, Ministry of Defence, Centre for Ecology & Hydrology, The National Grid.

Lump Sum Exit Scheme

Function Lump Sum Exit Scheme
Purpose for Processing The Lump Sum Exit Scheme offers farmers who wish to exit the industry the option of taking a lump sum payment in place of any further Direct Payments.

We will use your data
a) for research
b) for monitoring and evaluation, and
c) to inform you of other schemes that may be of interest.
Legal basis for collecting, using and holding your data Public task.
Retention period At least 3 years for Expressions of Interest. At least 7 years from the end of the agreement for those accepted onto the scheme.
Shared with Defra Group, Defra Policy, Defra Investigation Services, Natural England, Forestry Commission, Environment Agency, Welsh Government Rural Payments Wales, Scottish Government Rural Payments and Inspections Directorate and Department of Agriculture Environment and Rural Affairs Northern Ireland.

Integrated Administration and Control System (IACS) Measures

IACS is operated in the Member States by accredited paying agencies and applies to all direct payment schemes as well as certain rural development support measures which are granted based on the number of hectares or animals held by the farmer. Furthermore, it is also used to manage the controls put in place to ensure that the requirements and standards under the cross-compliance provisions are respected.

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Function Land Parcel Identification System (LPIS)
Purpose for Processing A system for the identification of all agricultural parcels in Member States called Land Parcel Identification System (LPIS).
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