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Guidance: Collecting passports and documents at the counter

Hm Passport Office

September 26
14:40 2022

Details

This guidance tells HM Passport Office, public counter examiners how to deal with customers who ask to collect their passports or documents from the counter.

Published 13 January 2012
Last updated 26 September 2022 +show all updates
  1. Accessible version added.

  2. New 'Collecting from the counter' guidance.

  3. First published.

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