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Defence Business Services Festive Opening Hours for Customers

Veterans Uk

December 2
13:25 2022

Veterans UK Helpline

Date Opening Hours
Monday 19 December 08:00-16:00
Tuesday 20 December 08:00-16:00
Wednesday 21 December 08:00-16:00
Thursday 22 December 08:00-16:00
Friday 23 December 08:00-12:00
Monday 26 December CLOSED
Tuesday 27 December CLOSED
Wednesday 28 December 08:00-14:00
Thursday 29 December 08:00-14:00
Friday 30 December 08:00-14:00
Monday 2 January CLOSED
Tuesday 3 January 08:00-16:00 Normal service resumes from today

For Veterans needing emotional support whilst we are closed, the phonelines will direct you to the Samaritans for further assistance.

Joint Personnel Administration Centre (JPAC)

Armed Forces HR and Armed Forces Pension Scheme enquiries

Date Opening Hours
Wednesday 21 December 08:00-16:00
Thursday 22 December 08:00-16:00
Friday 23 December 08:00-13:00
Monday 26 December CLOSED
Tuesday 27 December CLOSED
Wednesday 28 December 07:00-19:00
Thursday 29 December 08:00-16:00
Friday 30 December 08:00-13:00
Monday 2 January CLOSED
Tuesday 3 January 07:00-16:00

MOD Medals Office

The MOD Medals Office will be closed from Wednesday 21 December, reopening on Tuesday 3 January.

Joint Casualty and Compassionate Centre (JCCC)

For casualty and compassionate cases, the telephone helpline will be open every day 24/7

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