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Guidance: SFE: Current application timescales

Student Loans Company

December 11
15:41 2023

This page is updated weekly.Timescales are subject to change.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, youll need to sign in to your student finance account.

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If youve applied for student finance

If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 10 working days Monday 25 December and Friday 29 December
Part-time undergraduate student finance 21 working days Monday 8 January and Friday 12 January
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 25 working days Monday 15 January and Friday 19 January

Remember to check the progress of your application using your student finance account.

If youve sent us evidence or made a change to your application

If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 12 working days Monday 25 December to Friday 29 December
a change in your circumstances 8 working days Monday 18 December to Friday 22 December
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 25 working days Monday 15 January and Friday 19 January

If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.

If youve applied for Disabled Students Allowance (DSA)

If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if youve sent us Current timescales are Expect an update from us between
a DSA application 29 working days Monday 15 January to Friday 19 January
medical evidence 24 working days Monday 8 January and Friday 12 January
a Needs Assessment report 21 working days Monday 8 January to Friday 12 January
a claim for expenses 18 working days Monday 1 January and Friday 5 January
an email 22 working days Monday 8 January and Friday 12 January

Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Published 27 September 2023
Last updated 11 December 2023 +show all updates
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  9. Current timescales have been updated

  10. Timescales tables have been updated.

  11. Timescales have been updated for the week commencing Monday 2 October 2023

  12. First published.

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