Ministry Of Justice
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Book and plan your visit to Brinsford
To visit someone in Brinsford you must:
- be on that persons visitor list
- book your visit at least 2 days in advance
- have the required ID with you when you go
You can book 28 days in advance to visit most prisoners, or 14 days in advance for prisoners on remand. You must give at least 2 days notice if you want to book or change a visit.
Prisoners can have up to 3 visitors aged 10 or older at a time, and 3 children under 10 for any visit.
Children aged 17 or under must be accompanied by an adult who is on the prisoners approved visitor list.
There may be a limit to the number of visits a person can have. You can check this with Brinsford.
All prisoners can have one reception visit from their next of kin and one other adult. To book a reception visit call the booking line.
Contact Brinsford if you have any questions about visiting.
Help with the cost of your visit
If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel to Brinsford
- somewhere to stay overnight
- meals
How to book family and friends visits
You can book your visit online or by telephone.
Telephone booking line: 0300 060 6500
The booking lines are open:
-
Monday, Wednesday and Friday: 12pm to 5pm
-
Tuesday and Thursday: 9am to 5pm
Visiting times:
- Monday, Tuesday, Thursday, Saturday and Sunday: 2pm to 4pm
- Wednesday and Friday: no visits
Booking slots are allocated to specific wings each day. This will be explained upon booking.
How to book legal and professional visits
Legal visit times:
- Monday to Thursday: 8:45am to 12pm and 1:45pm to 4pm
Video link times:
- Monday to Friday: 8:45am to 12pm and 1:45pm to 4pm
You can book your visit by telephone. Booking line: 0300 060 6500
Monday to Friday, 9:15am to 12pm and 1pm to 4pm
Find out about call charges
Getting to Brinsford
Brinsford is about 6 miles from the closest railway station, Wolverhampton. Local buses run from the station to Featherstone but you will need to walk the last mile to Brinsford. Any visitors arriving by bus should let the visitors centre know on the day in case of potential delays. Alternatively, you can take a taxi.
To plan your journey by public transport:
If you are travelling by car, use the postcode WV10 7PY in your sat nav.
There is a visitors car park next to the visitors centre, which includes disabled parking spaces.
Entering Brinsford
All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID for all visitors.
All visitors will be given a pat-down search, including children. You may also be sniffed by security dogs.
Visitors should dress appropriately. You may be turned away if you are wearing items like revealing clothing or clothing with offensive slogans or imagery.
There will be no refreshments available during your visit.
There are strict controls on what you can take into Brinsford. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.
You will be told the rules by staff in the visitors centre at the start of your visit. If you break the rules, or your behaviour is unacceptable your visit could be cancelled and you could be banned from visiting again.
Visiting facilities
There is a visitors centre run by PACT. There will be no refreshments available during your visit.
The centre is open from 4pm on Mondays and 12pm on all other visiting days.
Family days
Family days are not currently available.
Keep in touch with someone at Brinsford
There are several ways you can keep in touch with someone during their time at Brinsford.
Secure video calls
To have a secure video call with someone in this prison you need to:
- Download the Prison Video app
- Create an account
- Register all visitors
- Add the prisoner to your contact list.
How to book a secure video call
Secure video calls at this prison can be requested by prisoners only.
You will receive a notification if a prisoner has requested a video call with you.
Phone calls
Prisoners have phones in their cells but these cannot receive incoming calls so they will always have to call you. They have to buy phone credits to do this.
They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.
You can also exchange voicemails using the Prison Voicemail service.
Officers may listen to phone calls as a way of preventing crime and helping keep people safe.
You can send emails to someone in Brinsford using the Email a Prisoner service.
You can also attach photos and receive replies.
Letters
You can write at any time.
Include the persons name and prisoner number on the envelope.
If you do not know their prisoner number, contact Brinsford.
All post, apart from legal letters, will be opened and checked by officers.
Send money and gifts
You can use the free and fast online service to send money to someone in prison.
You can no longer send money by bank transfer, cheque, postal order or send cash by post.
If you cannot use the online service, you may be able to apply for an exemption - for example if you:
- are unable to use a computer, a smart phone or the internet
- do not have a debit card
This will allow you to send money by post.
Gifts and parcels
People in Brinsford are given a list of approved items that they can order through a catalogue system. You can send them money for this.
Prisoners can also apply to have their own clothes sent to them. If you receive an approved clothing application, you can send in clothes. You should include a copy of the approved application in the parcel. Make sure to also include the persons name and prisoner number on the parcel.
All parcels will be opened and checked by officers.
Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.
For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.
Contact Brinsford for more information on whats allowed.
Life at Brinsford
Brinsford is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.
Each person is supported based on their specific educational and personal needs.
Security and safeguarding
Every person at Brinsford has a right to feel safe. The staff are