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Detailed guide: Healthcare for UK nationals living in Croatia

Department Of Health

February 16
12:57 2021

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This guidance will be updated if anything changes to how you get state healthcare in Croatia.

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This information is about living in Croatia. Theres different guidance if youre visiting Croatia.

Anyone living in Croatia for more than 3 months must have health insurance.

Healthcare is not free in Croatia. As well as insurance contributions, youll need to pay something towards the cost of any medical treatment. This is called a co-payment.

UK nationals usually access the Croatian healthcare system in one of these ways:

  • paying contributions to the Croatian Health Insurance Fund (HZZO)
  • using a European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC) for temporary stays
  • registering a UK-issued S1 form with HZZO

Healthcare if you live and work in Croatia

You must register as a resident if you plan to stay in Croatia for more than 3 months.

You must pay health insurance contributions to the Croatian Health Insurance Fund (HZZO), which funds the healthcare system.

Healthcare is not free in Croatia. Youll also need to make a co-payment of 20% of the cost of any medical treatment you receive. The maximum youll pay for a single treatment is 2,000 Croatian kuna.

Most people in Croatia take out supplementary health insurance with HZZO to cover their co-payments.

Some people are entitled to free supplementary health insurance, for example if youre disabled, a student or on a low-income.

You may be entitled to a Croatian EHIC for travel, including visits to the UK.

You may also have the right to apply for a UK S1 if you start drawing a UK State Pension.

How to register

You first need to apply for a residence permit.When youve applied for your permit, youll get a letter that proves youre applying to be a Croatian resident.

Take this letter to your local HZZO office within 8 days to register to pay your health insurance contributions.

If youre employed or self-employed, youll make monthly contributions. These are calculated annually and based on the average salary. Theyll be deducted from your salary by your employer or accountant.

If youre not working, you must pay HZZO a fixed single amount of around 700 euros each year for annual health insurance.

Your dependants will be covered by your insurance. They also need to register with HZZO.

Once youve registered, youll get a letter confirming your insurance, and an insurance card. The card can take up to 3 months to arrive.

If you need any healthcare while youre waiting for your card, show your insurance confirmation letter to prove that youre entitled to healthcare.

You need to register with a GP or paediatrician for children. They are your first point of contact for accessing healthcare. Find a healthcare provider registered with HZZO.

How much youll pay

Basic state health insurance does not cover the full cost of medical care. You need to pay 20% of the cost. This ranges from 10 to 2,000 Croatian kuna for a single treatment.

For example, youll pay 10 Croatian kuna for a GP appointment.

If you have supplementary health insurance, you do not have to pay the 20% co-payment. Supplementary insurance costs 60 to 120 Croatian kuna a month.

Basic prescription medicine is free. Youll have to pay for other medicines, unless youre covered by supplementary insurance. Your doctor can tell you when and how much youll have to pay for any prescribed medicine.

Emergency healthcare is usually free. Youll need to pay for any follow up treatment.

Dental care is covered by state healthcare insurance although many people use private dentists in Croatia.

If your UK employer has sent you to Croatia temporarily (posted workers)

A posted worker, also known as a detached worker, is someone employed or self-employed in the UK, but temporarily sent to a European Economic Area (EEA) country.

UK posted workers can access healthcare in Croatia using an EHIC, GHIC or S1 form.

HMRC has a helpline for National Insurance enquiries from non-UK residents. They can answer questions about posted worker status and explain which documents you will need to get healthcare while posted.

UK-funded healthcare: using an S1 form in Croatia

There is different guidance if you have an S1 as a posted worker.

You may be entitled to state healthcare paid for by the UK if youre a Croatian resident and receive a UK State Pension.

You may also be entitled to an S1 form if youre a frontier worker (someone who works in one state and lives in another). You must contact HMRC National Insurance enquiries to find out if youre eligible.

If you started living in Croatia before 1 January 2021, you may also be entitled to an S1 if you receive some other exportable benefits.

Not all UK benefits that can be claimed while abroad entitle you to UK-funded healthcare. Read more about claiming benefits if you move abroad or contact Jobcentre Plus to ask about a benefit.

Once you have an S1 form, you must register it on the Croatian system. This will mean you and your dependents will be entitled to healthcare in Croatia on the same basis as a Croatian citizen.

Youll also get:

Dependants and family members may be classified differently in Croatia than the UK.

Check with the local authorities when you register your S1 form.

How to get an S1 form

If you have a UK State Pension, you must request an application form by phone from NHS Overseas Healthcare Services.

NHS Overseas Healthcare Services
Telephone: +44 (0)191 218 1999
Monday to Friday, 8am to 6pm
Saturday, 9am to 3pm

How to use an S1 form in Croatia

You must register your S1 form at your local HZZO office.

Once youve registered, youll get a letter confirming your insurance, and an insurance card. The card can take up to 3 months to arrive.

If you need any healthcare while youre waiting for your card, show your insurance confirmation letter to prove that youre entitled to healthcare.

Your letter and card show youre entitled to healthcare on the same basis as a Croatian citizen.

Your dependants will be covered by your insurance. They also need to register with HZZO.

Studying in Croatia

You can use an EHIC or GHIC to get medically necessary healthcare until the end of your study period.

If youre studying in Croatia for more than 3 months, you should register for healthcare with HZZO.

You can also take out supplementary health insurance with HZZO to cover the co-payments for any medical treatment you receive.

Getting treatment in the UK

Some former UK residents do not have to pay for NHS treatment when visiting England. This includes UK nationals who started living in the EU before 1 January 2021.

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