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Form: Basic Payment Scheme: payment query form

Rural Payments Agency

September 23
11:23 2022

BPS Payment Query Form

Details

Farmers (or those acting on their behalf) should fill in this form if they have a query about a BPS payment they have received, or they have received confirmation that they are not due any payment.

Only fill it in after you have read your BPS claim statement and checked the scheme rules for the relevant scheme year or confirmation that your claim cannot be paid.

Then send the form to Rural Payment Agency (RPA) by email or post.

If youre sending more than one form by email, use a separate email for each form.

What to use this form for

Use this form if you:

  • think your BPS payment is wrong
  • disagree with your payment calculation
  • need to send RPA further evidence or information about a payment query youve already raised
  • disagree with a letter youve received about a recalculated BPS payment
  • disagree with the decision to reject your BPS claim

Do not use this form to:

  • query anything other than the BPS payment youve received
  • chase a payment you havent received yet
  • chase a payment query form youve already submitted

If you have any of these queries call, email or write to RPA using these contact details.

How to fill in this form

Read the notes on the form they explain what to do and how to fill in the form.

After youve submitted the form

RPA will send you an acknowledgement email or letter.

Youll receive a response after your payment query has been looked into fully:

  • if we find that we do not need to take any further action well explain why
  • if we need to take further action well confirm what weve done and the effect this has had on the original payment, by scheme year.

If you have another payment query that you have not already told RPA about, fill in and submit a new payment query form.

Contact RPA

Contact RPA

Email ruralpayments@defra.gov.uk

Helpline 03000 200 301

Rural Payments Agency
PO Box 352
Worksop
S80 9FG

Published 16 February 2017
Last updated 23 September 2022 +show all updates
  1. Minor updates made to the query form

  2. PPA form updated with .gsi removed from email address

  3. Change to the wording to confirm that farmers should use the BPS payment query form when they have a query about a BPS payment they have received or they have received confirmation that they are not due any payment.when farmers

  4. Version 6 of form added

  5. Page updated

  6. Form updated to version 5

  7. Updated page in response to issues with 'print' and 'email' functions on the form.

  8. First published.

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